Services to/from Scotland are currently seriously disrupted. Journeys may involve rail replacement services between Edinburgh/Glasgow and Lockerbie/Carlisle. Advance purchase tickets and reservations are available on these services please select, more options and then via Carlisle in the search box, to view these journeys. Full details of this disruption can be found here.

FAQs


 

Frequently Asked Questions
How do I get a Photocard?

How do I get a Photocard?

To get a Photocard, which is required for weekly, monthly and annual season tickets, take a passport sized photo to any staffed station, together with some form of identification (for example your passport, driving licence or student card), and you will be issued with a Photocard.

General

The most popular questions in this category are:

General

Do groups travelling together get a discount?
Answer to: Do groups travelling together get a discount? Answer 

I have not received my booking confirmation by email, what should I do?
Answer to: I have not received my booking confirmation by email, what should I do? Answer 

How do I print the booking confirmation page on completion of my transaction?
Answer to: How do I print the booking confirmation page on completion of my transaction? Answer 

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