Terms & Conditions
Planned maintenance to our smartcard system is scheduled on Saturday April 24th between 07:00 and 20:00 – during this time Smartcard tickets cannot be purchased from tpexpress.co.uk - Tickets bought prior to this time can still be loaded to Touch Smartcards as normal. Travel using your Touch Smartcard is not affected.

FAQs


 

Frequently Asked Questions
What are the National Conditions of Travel?

What are the National Conditions of Travel?

The National Rail Conditions of Travel form the basis of the agreement you enter into with us when you buy your ticket. More details can be found here National Rail Conditions of Travel.

General

The most popular questions in this category are:

General

Do groups travelling together get a discount?
Answer to: Do groups travelling together get a discount? Answer 

I have not received my booking confirmation by email, what should I do?
Answer to: I have not received my booking confirmation by email, what should I do? Answer 

Is the information I provide when I register passed on to other companies?
Answer to: Is the information I provide when I register passed on to other companies? Answer 

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