Terms & Conditions
Planned maintenance to our smartcard system is scheduled on Saturday August 7th between 08:00 and 14:00 – during this time you can purchase Smartcard tickets from tpexpress.co.uk but will not be able to collect your ticket until after 14:00 - Tickets purchased prior to this time can still be loaded to Touch Smartcards at our Gates and Ticket vending machines. Travel using your Touch Smartcard is not affected.

FAQs


 

Frequently Asked Questions
What are the National Conditions of Travel?

What are the National Conditions of Travel?

The National Rail Conditions of Travel form the basis of the agreement you enter into with us when you buy your ticket. More details can be found here National Rail Conditions of Travel.

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I have not received my booking confirmation by email, what should I do?
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What are the National Conditions of Travel?
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What address should I enter as my billing address?
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