Billing Address
Planned maintenance to our smartcard system is scheduled on Saturday April 24th between 07:00 and 20:00 – during this time Smartcard tickets cannot be purchased from tpexpress.co.uk - Tickets bought prior to this time can still be loaded to Touch Smartcards as normal. Travel using your Touch Smartcard is not affected.

FAQs


 

Frequently Asked Questions
What address should I enter as my billing address?

What address should I enter as my billing address?

Your billing address should be the address held by your bank or card provider. As all transactions on this site are put through address verification checks, this address should match exactly the information they hold.

If you experience any problems making a booking, please contact our Web Support Team on 0344 556 5637.

General

The most popular questions in this category are:

General

Do groups travelling together get a discount?
Answer to: Do groups travelling together get a discount? Answer 

I have not received my booking confirmation by email, what should I do?
Answer to: I have not received my booking confirmation by email, what should I do? Answer 

Is the information I provide when I register passed on to other companies?
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