Frequently Asked Questions
I have not received my booking confirmation by email, what should I do?
I have not received my booking confirmation by email, what should I do?
If you do not receive confirmation of your booking by email, you can re-create your confirmation by logging on to My Account. Follow the steps below:
- View "My Bookings"
- Select "View" for the relevant ticket or transaction
- Select "Full Details"
- Click "email this page" at the top of the screen and enter the email address you would like confirmation sent to
If you require further assistance, please contact our Web Support Team on 0344 556 5637.
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