Services to/from Scotland are currently seriously disrupted. Journeys may involve rail replacement services between Edinburgh/Glasgow and Lockerbie/Carlisle. Advance purchase tickets and reservations are available on these services please select, more options and then via Carlisle in the search box, to view these journeys. Full details of this disruption can be found here.

FAQs


 

Frequently Asked Questions
At what age do children have to pay to travel?

At what age do children have to pay to travel?

Up to two children under the age of 5 may travel for free when accompanied, so you will not have to purchase a ticket for their journey. Please keep in mind that they will not have a seat reservation and they will be expected to sit on your knee if the train is busy. If you would like a seat reservation for them you will need to purchase a child's ticket.

For children aged 5 to 15 inclusive there are discounted fares available. These fares will be displayed during the booking process.

One of the most economical ways to purchase a child's fare can be to purchase a Family & Friends Railcard. This gives a 33% discount on adult fares and a 60% discount on child fares when all travelling together. For further information please see www.familyandfriends-railcard.co.uk.

Tickets

The most popular questions in this category are:

Tickets

What is an Open Return ticket?
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How do I change my ticket and will I be charged more?
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Can I upgrade my ticket to First Class?
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