Services to/from Scotland are currently seriously disrupted. Journeys may involve rail replacement services between Edinburgh/Glasgow and Lockerbie/Carlisle. Advance purchase tickets and reservations are available on these services please select, more options and then via Carlisle in the search box, to view these journeys. Full details of this disruption can be found here.

FAQs


 

Frequently Asked Questions
What seating preferences are available for my journey?

What seating preferences are available for my journey?

Where available, seating preferences only appear on tickets where a service has been selected. The options you will be given are:

  • window or aisle
  • table seat or airline seat

Your seat number(s) will be printed with your tickets.

Please note that seating preferences cannot be guaranteed.

Reservations

The most popular questions in this category are:

Reservations

What seating preferences are available for my journey?
Answer to: What seating preferences are available for my journey? Answer 

I did not receive a seat reservation. What should I do?
Answer to: I did not receive a seat reservation. What should I do? Answer 

Can I reserve seats?
Answer to: Can I reserve seats? Answer 

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