Services to/from Scotland are currently seriously disrupted. Journeys may involve rail replacement services between Edinburgh/Glasgow and Lockerbie/Carlisle. Advance purchase tickets and reservations are available on these services please select, more options and then via Carlisle in the search box, to view these journeys. Full details of this disruption can be found here.

FAQs


 

Frequently Asked Questions
What are the National Conditions of Carriage?

What are the National Conditions of Carriage?

The National Rail Conditions of Carriage form the basis of the agreement you enter into with us when you buy your ticket. More details can be found here National Rail Conditions of Carriage.

General

The most popular questions in this category are:

General

Do groups travelling together get a discount?
Answer to: Do groups travelling together get a discount? Answer 

How do I print the booking confirmation page on completion of my transaction?
Answer to: How do I print the booking confirmation page on completion of my transaction? Answer 

What are the National Conditions of Carriage?
Answer to: What are the National Conditions of Carriage? Answer 

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